Tentative Program Outline
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We are in the process of developing the certification program for NAVLA. Below is the tentative program outline:
Introduction to VLA – Learn the basics of working as a Virtual Legal Assistant. Discuss the differences between working in an office versus working virtually and the special circumstance that apply to doing business online
Organization Systems – Discuss various methods of managing clients, your own calendar and files as well as those of your clients.
Software – Training sessions using the various programs you may need as a virtual worker including software for general administration and software used by attorneys and law firms
Online Communication – Covering email management, managing teleconferences and webinars, and auto-responders for newsletters
Social Media – How you can use blogging, Facebook, and other social media services to promote your own business and assist attorneys with their own use of social media
Marketing – Understand the basics of marketing and implementing the most effective methods
Legal Knowledge – This part of the program will be completed by submission and approval of your prior education and experience as a Legal Assistant/Paralegal to assure potential clients of your familiarity with the legal system
Ethics – Special considerations as they apply to working virtually and working in the field of law, including security, confidentiality, data protection and handling client information
Continuing Education – Monthly or bi-monthly sessions to ensure that VLAs are up to date on the most recent technology and issues related to lawyers, legal assistants, and virtual teams
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